urbiniFAQs

Have questions? We’re here to help. If you don’t see an answer to your question in the FAQs below, please Contact Us.

WHAT’S THE BEST WAY TO CLEAN MY URBINI PRODUCT?

Clean with a damp sponge or cloth, using mild soap or dish soap and water, and wipe dry with a cloth or towel. Never use bleach or other harsh cleaners on product.

IF MY CHILD HAS OUTGROWN JUST THE WEIGHT OR HEIGHT LIMITATIONS SPECIFIED, BUT NOT BOTH, IS IT OKAY TO KEEP USING MY URBINI PRODUCT?

No. If your child has exceeded either the weight or height limitations or both, for their safety, you should not continue to use that particular Urbini product.

IS IT EASY TO FOLD MY HUMMINGBIRD STROLLER?

We know moms are looking for convenience. That’s why the Hummingbird Stroller, along with being the lightest stroller in the world, folds quickly with just one hand.

CAN I USE MY HUMMINGBIRD STROLLER FOR A NEWBORN BABY?

The Hummingbird Stroller is not recommended for newborns. It should only be used by children who are able sit up unassisted.

HOW MANY DIFFERENT WAYS CAN I USE MY OMNI TRAVEL SYSTEM?

The Omni Travel System is a versatile, 3-in-1 stroller. It easily converts for use as an infant car seat carrier, infant bassinet stroller, forward- facing toddler stroller, or rear-facing toddler stroller. The stroller seat can even be used as a bassinet.

WHAT’S THE BEST WAY TO REMOVE MY PETAL INFANT CAR SEAT FROM THE OMNI TRAVEL SYSTEM?

To remove car seat, rotate the car seat handle toward the front of the stroller by pushing the buttons on the outside of the car seat handle.

WHAT’S THE BEST WAY TO REMOVE MY PETAL INFANT CAR SEAT FROM THE TOURI TRAVEL SYSTEM?

To remove car seat, press button on both sides of the car seat and remove from the stroller frame. For easier removal, do one side at a time while pulling up on the car seat.

HOW SHOULD I USE THE STORAGE BASKET THAT IS INCLUDED WITH THE OMNI AND TOURI?

The storage basket is designed to help moms stow everything they need. However, do not place more than 10 lbs. into the storage basket. This could cause the stroller to become unstable. Never allow a child to ride in the storage basket.

WHAT ARE THE AGE AND SIZE LIMITATIONS FOR MY BABY TO RIDE IN THE PETAL INFANT CAR SEAT?

Our rear-facing Petal Infant Car Seat is specially designed to grow with your baby. It safely accommodates babies from 4lbs. up to 35lbs, up to 32” long. It also includes a Preemie insert to keep smaller babies secure. The American Academy of Pediatrics recommends children should ride rear-facing for as long as possible up to 2 years in age, or until they reach maximum height and weight for their seat.

IS THE PETAL INFANT CAR SEAT BOTH SAFE AND LIGHTWEIGHT?

The Petal Infant Car Seat meets and/or exceeds U.S. standard FMVSS and is rigorously crash and side-impact tested. Its unique design features keep it lightweight without compromising safety.

HOW LONG SHOULD I USE THE PREEMIE INSERT?

The Preemie insert must be used for infants who weigh less than 6 lbs. Only use the body support insert when the harness is used in the bottom two sets of harness slots.

CAN THE PETAL INFANT CAR SEAT BE USED INTERCHANGEABLY IN THE OMNI OR TOURI STROLLER?

Use only the Petal Infant Car Seat that came with your Omni or Touri purchase. The Omni Travel System and the Touri Travel System each come with their own specially designed version of the Petal Infant Car Seat. These car seats are NOT interchangeable. Should you need to replace your car seat, you must purchase the car seat that was originally sold with your travel system.

IS THE PETAL INFANT CAR SEAT SAFE TO USE FOR DIFFERENT TYPES OF TRAVEL?

Yes. The Petal Infant Car Seat conforms to all applicable federal motor vehicle safety standards. It is certified for use in motor vehicles and aircraft. However, it is not intended to be used in low-speed vehicles such as golf carts, ATV’s or any other non-certified vehicle.

IF MY PETAL INFANT CAR SEAT IS INVOLVED IN AN ACCIDENT, BUT HAS NO VISIBLE DAMAGE, IS IT STILL SAFE TO USE?

No. While there may be no visible damage, the forces at work in even the smallest accident could damage the structural integrity of your car seat, causing it to malfunction in the event of another accident or sudden stop. If your Petal Infant Car Seat is involved in an accident, you should replace it immediately.